Returns & Exchanges
At by Parra, we want you to be completely satisfied with your purchase; if you are not, you can return your items within 14 days of receipt for a refund or exchange. All returned products must be in their original condition, unworn, and with all original tags and packaging intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging and include the printed return form provided in the portal to ensure smooth processing.
Ship the Package
Attach the generated shipping label to your parcel and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing